How Often Do you Go Shopping for a New Web Host?

Tuesday, June 19th, 2018

 

You’ve been with the same web host for so long you can’t even remember why you chose your provider in the first place! You’re probably set up to renew the service each year and pay your hosting fees automatically. But over time the web hosting landscape changes. Are you still getting the best deal possible? Does your web host offer all the services your business needs? It’s not a bad idea to look around to see what’s available, compare costs, and make sure you are getting the best deal possible.

Know Your Needs – Present and Future

Your search for a new web host begins with a good look around your own business. Ask yourself these questions before you start investigating web hosting options. How fast are you growing? What are your current and anticipated server needs? What type of site do you want to build? Do you need eCommerce capabilities or are you more interested in SEO and blogging? How much storage do you need? What are your security requirements?

Have a List of Questions Ready

Once you know exactly what you are looking for, be ready with some questions relating to how the service provider will be able to meet your needs not just now, but down the road. Start by checking in with your current website and service provider to find out what, exactly, you are getting for your money. Once you know your current situation, you can do a better job of comparison shopping.

You Should Know

What kind of infrastructure does your provider own? Can the company provide dedicated servers tailored to your specific needs? Your server needs will change depending on whether you are looking for a development environment, wanting to run a game server or are more interested in a Remote Desktop. Likewise, your provider should be able to offer you a choice of operating system (e.g. Linux or Windows).

Do You Need a Reseller Plan?

If you are starting a hosting company, you may well want to consider a good reseller plan. It’s a cost-effective and simple way to get going and a company like MightWeb can provide not only the infrastructure but also a range of plans that include everything you’ll need to get up and running.

Look for One-Stop Shopping

Developing a website of your own means you will need a high-performance, stable infrastructure. Ideally, your web host will provide everything you need – from the space itself to one-click installers for applications like WordPress or e-commerce solutions like Magento.

Reliability isn’t Compromisable!

While good uptime is important, perhaps even more critical is reliability. Ask about how the company tests new services or systems. A static company that is always playing catch up can’t possibly provide you with the latest and best that technology has to offer. Smaller companies can sometimes be more nimble when it comes to adapting to the latest, greatest innovations.

Can the Service Relate to You and Adapt to Your Needs?

The very best companies, though, don’t just stop with being adaptable from a technical perspective. Being able to relate well and work with a wide range of customers, from experts to newcomers, is also essential. A meeting with your web hosting provider that leaves you feeling stupid and adrift in a sea of mysterious acronyms is not likely to result in the best business decisions on your end. Again, a smaller company can often provide the kind of personalized service that just isn’t possible when dealing with a huge, impersonal entity unable to relate one-on-one.

Hello? Is Anyone There?

If you do have a question or concern, how easy it it to reach customer service? Does the company offer online chat, 24-hour phone service, or email service when you need help?

 

If you already own a website, you probably owe it to yourself to have a look around and see what else is out there. While you’re at it, check out what MightWeb has to offer. You might just find yourself pleasantly surprised!

 

Why Small Web Hosting Companies Offer the Most Value

Sunday, June 10th, 2018

 

If you’ve found us here at MightWeb, the odds are good that you’ve already come across a number of our largest competitors. The major web hosting companies pour a tremendous amount of resources into their paid ads and affiliate marketing programs, and they make a lot of lofty promises about what their services have to offer. Can small web hosting companies really hope to compete?

The truth of the matter is that large hosting companies simply aren’t all they’re cracked up to be. They can talk the talk, but seldom do they walk the walk — and when they do, it’s usually only for their largest customers. Small business owners tend to get taken advantage of and left behind by major web hosts, and we’re out to change that. Here are a few reasons why small web hosting companies are better than their larger counterparts:

Small Hosts Allocate Infrastructure More Logically

For large web hosts, every customer who uses a shared service is nothing more than a number. After all, why would a company with hundreds of thousands of clients, many of which may be enterprise level, worry about appeasing every low-level customer? The result is that large web hosts tend to cram as many sites as possible onto each server, resulting in poor speed, reduced security, and more instances of downtime.

Small hosts tend to take the opposite approach. Shared hosting is our bread and butter at Mightweb, and we work our hardest to contribute to the success of every site that utilizes our service, regardless of what plan they might be on. We would never compromise the quality of our reliable shared hosting experience, because the customers who pay for shared hosting are the backbone of our business.

Small Hosts are Priced for Small Businesses

Because many larger hosting companies are focused on landing clients for dedicated servers — or even enterprise clients with multiple managed, dedicated servers — they tend to raise their prices on a fairly regular basis. (Why waste server space on your least profitable customers? From their point of view, anyone who isn’t willing to pay for consistent price updates isn’t worth having as a client!)

Small hosts, on the other hand, usually work with smaller clients on a nearly exclusive basis, which means every price change they make has a profound impact on their clients. Rather than looking for ways to raise prices, most small hosting services are more likely to find ways to make special offers to accommodate potential customers with unique needs.

Smaller Hosts Mean More Responsive Customer Service

By this point in the article, you should be catching onto the fact that we don’t like the way large hosting companies treat their customers. What we have yet to share is the fact that they oftentimes treat their employees in a similar fashion. This can make communication difficult for a few reasons:

  • Rotating employee schedules can make it difficult to maintain a single point of contact with the company, which means you end up re-explaining your issue to a number of different people every time you need help.
  • Because employees are given little to no decision-making power, it’s easy to feel like you’re talking to a robot when you contact major hosting companies. You are unlikely to have a true employee advocate working on your behalf.
  • As per human nature, employees who aren’t treated well in their jobs are going to stop doing as good of a job, which only compromises your customer experience further, while perpetuating a cycle of negativity.

Smaller Hosts Have Your Back

We work hard to give you the most fair and honest treatment as a customer of MightWeb — even when that means making sacrifices ourselves. For example, we offer a 99.9% uptime guarantee for every customer who hosts their site with us, and we back that guarantee up by issuing credits to anyone affected by a lack of service. Unlimited free SSL certificates, an automated backup process, and free, seamless migration should you ever need it.

Learn More about MightWeb Hosting!

Being a customer-oriented company is part of our core philosophy at MightWeb, and this value is reflected in every aspect of how we run our business. From investing in the best hardware, to providing unparalleled uptime, to offering a well-rounded set of solutions intended to grow alongside our customers, we have stayed true to our roots, even as we’ve added an increasing number of happy customers each and every year.

We’d love for you and your organization to be our next success story. If you’re looking for more information on our affordable web hosting services, we encourage you to check out MightWeb’s pricing and hosting offerings, read the MightWeb story, or contact us to get answers to all your questions, no matter how large or small. We look forward to hearing from you!